Complaints & Concerns
PCC Information
The Board may appoint a Professional Conduct Committee (PCC) to investigate a complaint and/or to investigate the circumstances of certain offences committed by psychologists. PCCs are composed of two psychologists and one layperson. A PCC may also appoint a legal adviser to advise it on matters of law, procedure, or evidence.
You can read more about the PCC process here.
The Board has developed comprehensive guidelines to assist PCCs, psychologists being investigated by a PCC, and complainants who have had their complaint referred to a PCC. These are provided to relevant parties following confirmation of the membership of the PCC.
The Board has delegated most of its decision-making authority under Parts 3 & 4 of the Act to the Conduct, Competence & Fitness Committee (CCF).
Resources
- Raising a Concern form
- NZPB Complaint Process Flowchart
- Complaints Process Information Sheet
- Family Court Complaint Process Information Sheet
- PCC Information Sheet
- PCC Guidelines for Practitioners
- PCC Guidelines for Complainants
- Decision Guidelines relating to Parts 3 & 4 of the HPCA Act
- Core Competencies for Psychologists
- Code of Ethics for Psychologists Working in Aotearoa New Zealand 2002
- Best Practice Guidelines
- Health Practitioners Competence Assurance (HPCA) Act 2003
- Practice Note – Specialist Report Writers