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CCP Online (from 1 April 2026)

The new CCP Online system provides with a modern, secure way to record and manage continuing competence activities through the Practitioner Portal. Click below to learn more about how the system works, including access, privacy, security, and audit processes.

 Access to CCP Online Records

The CCP Online system is accessed through the Practitioner Portal used for APC renewals and the Health Workforce Survey. The platform is designed to support secure online recording of continuing competence activities and reflections.

The board recognises that CCP entries may contain reflective professional information. Access to CCP records is therefore strictly limited to:

• the individual practitioner
• authorised CCP auditors, only if selected for audit
• authorised technical support staff where required for system maintenance or issue resolution

Board members and operational staff do not have direct access to practitioner CCP entries outside of a formal audit process.

If selected for audit, practitioners will have an opportunity to review and finalise their CCP records before submission.

Reporting and Privacy

The Board may access aggregated usage data for reporting purposes, such as overall platform engagement or competency trends. This reporting does not identify individual practitioners or the content of their CCP entries.

The Board manages CCP information in accordance with the Privacy Act 2020 and appropriate security and governance requirements.

Data Storage and Security

CCP records are securely hosted within Microsoft Azure data centres located in Australia. The platform uses modern security controls, encrypted connections, and enterprise-grade infrastructure aligned with recognised international security standards.

Practitioners are encouraged to maintain strong passwords and enable multi-factor authentication (MFA) within the Practitioner Portal.

A Continuing Competence Programme (CCP) involves:

• Engaging in self-reflection to identify areas in need of attention.
• Developing learning objectives to address those needs.
• Drafting a learning plan to achieve the objectives.
• Implementing the learning plan.
• Completing a final review of progress against the original learning objectives.

A log book must be maintained throughout the year to record your CCP. This active and dynamic process supports ongoing competence through continual learning and review.

When applying to renew the Annual Practicing Certificate (APC), you must also declare compliance with the Board’s CCP requirements.

CCP participation must begin by 1 April each year with a self-reflective review and objective-setting for the upcoming year.

A copy of the full CCP programme can be downloaded here.

Self-Reflective Review

At the beginning of each CCP year, conduct a self-reflective review of your current competence with reference to the Board’s prescribed core competencies and with the assistance of your supervisor. Please provide a brief summary of this self reflective review in your log book.

Learning Objectives

Develop learning objectives for those competencies requiring attention (as well as for any aspirational or employment-driven learning needs) and list them in your log book.

Note: A learning objective specifies what you intend to learn, e.g. “refresh my understanding of the Privacy Act”.

Learning Plan

Devise a learning plan to achieve each of your objectives, and note completion of this step in your log book. Please document your learning plan in your logbook.

Note: A learning plan specifies how you intend to achieve the objective, e.g. by reading a book or attending a workshop.

Learning Activities

Carry out your learning activities through the year, and make note of each of the activities you complete in your log book.

The range of activities that may contribute to continuing competence is broad and will differ depending on the stage of a practitioner’s career. For example, this breadth may encompass (but is not limited to) continuing education to consolidate and deepen knowledge, keeping abreast of emerging research, upgrading practice to match new developments, or personal therapy.

End-of-Year Reflection

Toward the end of the CCP year, work with your supervisor to critically review the impact of your learning activity on your original learning objectives. This will contribute to your next self-reflective review and the setting of learning goals for the subsequent cycle.

Please provide a brief summary of this end of year reflection in your logbook.

Retention of Records

Please note that you must retain your CCP log book for a minimum of three years.

Audit Process

Each year a selection of applications will be audited for CCP participation. These will be either randomly selected (general audit) or from specifically targeted groups of practitioners (targeted audit).

The audit process and what it involves:

• If you are selected for audit, you will be required to submit your CCP documentation within 15 working days from the end of the renewal period (31 March).
• You will be notified (in writing) of the outcome of the audit.
• If you have only partially met the CCP’s requirements, the auditors will offer you feedback and guidance, and may arrange for you to be audited again the following year.
• Where you have not met the CCP’s requirements, individual assistance will be made available to you to make sure that you are on track with your CCP.
• In the unlikely event that a psychologist is unable or unwilling to provide the required documentation or otherwise declines to cooperate with the CCP audit, his or her registration may be suspended. [Refer s 43 of the HPCA Act.]