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Complaints & Concerns

Has a Concern Been Raised About You?

  • Concerned About A Psychologist?
  • Making a Complaint or Concern?
  • How Does NZPB Manage Complaints and Notifications?
  • Has a Concern Been Raised About You?
  • Possible Outcomes
  • Reporting a Criminal Offence
  • Further Information & FAQs
  • PCC Information

If a concern has been raised about you, you would have received a letter and the following information sheet. The Board will keep you updated on the process of the complaint but if you have any questions you can contact us on 0800471 4580.

If you are a Family Court appointed psychologist, please also read this information sheet.

Resources

  • Raising a Concern form
  • NZPB Complaint Process Flowchart
  • Complaints Process Information Sheet
  • Family Court Complaint Process Information Sheet
  • PCC Information Sheet
  • PCC Guidelines for Practitioners
  • PCC Guidelines for Complainants
  • Decision Guidelines relating to Parts 3 & 4 of the HPCA Act
  • Core Competencies for Psychologists
  • Code of Ethics for Psychologists Working in Aotearoa New Zealand 2002
  • Best Practice Guidelines
  • Health Practitioners Competence Assurance (HPCA) Act 2003
  • Practice Note – Specialist Report Writers
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